Frequently Asked Questions (FAQ)

What products and services does Office 8 offer?

Office 8 provides a comprehensive range of products, including office supplies, technology, furniture, janitorial and sanitation items, food service products, and industrial supplies. We also offer custom printing services to meet your specific needs.

How do I create an account?

To create an account, please fill out the "Request a Business Account" form on our website. Once submitted, our team will review your request and provide you with login details.

How can I place an order with Office 8?

Orders can be placed directly through our website with a login. If you need your login reset, please contact us. Alternatively, you can contact our sales representatives for personalized assistance.

What are the delivery options and timelines?

We offer 1-2 day delivery for most orders. Our team is committed to ensuring timely and efficient delivery services to keep your business running smoothly.

How can I track my order?

Once your order is shipped, you will receive a confirmation email. If you need tracking details, please reach out to our customer service team, and they will be happy to assist you with order status updates.

What types of payment do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer invoicing options for approved business accounts. Please contact our billing department for more details.

Do you offer bulk or quantity discounts?

Yes, we offer bulk and quantity discounts on many products. Pricing may vary depending on the item and order volume. Please contact our sales team for a customized quote based on your needs.

Do you offer subscription services for regularly ordered products?

Yes, we provide subscription services for frequently ordered items. You can set up automatic deliveries on a schedule that suits your needs, ensuring you never run out of essential supplies. Please contact our customer service team to set up a subscription.

I can't find the item I am looking for on your website. How do I know if you carry it?

If you can’t find a specific item on our website, please contact our customer service team. We have access to a wide range of products beyond what is listed online and can often source items upon request.

What is Office 8's return policy?

For details on our return policy, please refer to the 'Return Policy' section on our website or contact our customer service team for assistance.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of delivery. We will arrange for a return or replacement as quickly as possible.

Do you offer environmentally friendly or sustainable products?

We offer a variety of eco-friendly items. To find these products, use the search function on our website with keywords like 'eco-friendly' or 'sustainable.' Look for the "Green" Icon on the product page. You can also check product descriptions for environmentally friendly features. If you need further assistance, please contact our customer service team.

Can I request a product catalog?

Yes, you can request a physical or digital product catalog by contacting our customer service team. We will be happy to provide you with the latest catalog to assist with your purchasing decisions.

Are there any special programs or discounts available?

We periodically offer specials and promotions. Please visit the 'Specials' section on our website or subscribe to our mailing list to stay updated on current offers.

Does Office 8 offer custom printing services?

Yes, we specialize in custom printing to support your specific requirements. Please contact our sales team for more information and to receive a quote.

Is Office 8 a certified woman-owned business?

Yes, Office 8 is a certified woman-owned small business and has been family-operated since its founding in 1987.

How can I contact Office 8 for support or inquiries?

We can be reached by phone at 800-672-7370 or by email at sales@officeeight.com.